My agent is very helpful, in researching for better deals on the renewal of my house insurance. A very pleasant person.
Excellent insurance coverage and excellent advice
I wished to be kept abreast of the situation without having to call and text various times but I understand I need to “take a number and stand in line†in our world and what makes it worthwhile at the end is the kind, friendly, and professional person who helps you.
You saved us a lot of money
Mr. Ortiz is the insurance agent everyone wants. He is always there for you when needed.
His dependability is outstanding as my insurance agent. He is second to none.
Provide lowest insurance cost.
Blake was super attentive to all my requests and walked me through the whole process. I won't go anywhere else for insurance. Thanks Blake!
International Insurance Center's professional staff keeps up to date with their products features & benefits as well as to their customers specific requirements. At inception, renewals and throughout the year they can customize the best products for their client's necessities.
Trusted agent Jose Ortiz
Always great attention to us!
I appreciate the prompt response I get whenever I send an email with a question.
Everything, easy acess, nice people! Good job!
Because you’re the best... You have been there for us everytime we need anything... , specially Lien... She makes everything easy for us!!!!!
Costumer service is outstanding!
Staff always pleased to provide any necessary assistance when needed.
The quality of customer service provided by Jose Ortiz is outstanding.
Great customer service and attention to detail.
With my busy travel schedule, IIC always make sure to communicate with me. They always have the best attitude. Thank you so much for being the best resource in finding the best insurance quote over the past 15 years. Please keep up your excellent service.
Your company is the best, customer service is great I love working with this company
very timely & efficient.
Good price excellent service always respond to our questions quickly great customer service
I've never use the insurance but it is very good at least on paper. But I am confident that the insurance will work off very well if I needed it. I am super pleased with the agent -Maria Fisk.
You’re always pleasant and the small items I asked for you respond quickly insurance certificate and the like
Great Customer service and great prices.
wonderful staff Congratulations.
Best company best service
Lein Otero - Glassman has always been able to answer questions and inform me of upcoming renewals and other insurance needs.
Since the first day I called I have dealt with Lien and its always a pleasure speaking with her. She always takes the time to answer all my questions and finds me the best insurance for my needs.
Very responsive to calls and answer to questions concerning coverage.
You took care of the quote in a fast manner
Lien has always been helpful and courteous to me as well as to my late mother
Availability and efficiency
Great service, always available to help, and work hard for their clients!
The staff is very responsive and actually works to find the best policy for the client.
Very knowledgeable and efficient service.
Ed It was a pleasure working with you and the rest of your staff. Even though I had a deadline that had to be met , you were very efficient and always made me feel that it was under control.
Siempre sois muy eficaces y rapidos en todas vuestras gestiones , estamos muy contentos de vuestros servicios .
Knowledgeable about actions needed to reduce rates. Helped us save a bunch after new roof.
we have been working with IIC over the last 12 years. we highly recommend. great customer service and very diligent in there work.
I've been working with International Insurance Center since 2014. They handle my personal and company insurances. Blake is always friendly, accurate, and responds quickly. If he's not available his colleagues help with same quality. He always finds me the best solution in every situation. I highly recommend IIC for everyone.
Always a phone call, text or email away to answer any questions or tackle a host of problems.
Always attentive, prompt to respond to any questions & very knowledgeable 🙂
You are bery prompt when it comes to any guidance and favorable pricing.
Right price, provide direct answers to questions.
You were always prompt in replies and kept me in the loop. Be safe
You always call back in a very timely manner
Your customer service. Your continued loyalty to customers and your prompt service in answering any questions that customers may have.
Excellent customer service
Your turn around time and getting back to the client promptly is appreciated.
I have used International Insurance for multiple companies and individual polices for over 15 years. They have constantly provided the best customer service and pricing of any insurance company i have used. Highly recommended.
Friendly service and team mates go beyond what is expected to be sure that I am taken care of.
Everything was right and very professional
Lien has been incredible in helping me with my homeowner's and vehicle insurance. She is very knowledgeable, friendly, responsible, reliable, and thorough. It has been a pleasure to have her take care of all my insurance needs.
You follow up on details and make certain that I don’t inadvertently overlook payments and deadlines
IIC has provided us with exemplary service throughout the years. Their expert guidance enabled us to obtain the right coverage based on the nature and risk associated with our business!
Any time I have needed something handled it was done so right away. Maria is the best!
Immediate availability and response with legitimate information.a far cry from my previous agent
Your office has taken great care of my insurance needs for near 30 years I guess your office is as friendly and professional as it gets! !
Excellent customer service and thoroughness!
Diane Garcia helped us find the best ins rate for my home, very professional and nice
We like the quick response and follow thru of Diane
Excellent service
Highly Knowledgeable, professional, and great selection of insurance products. Furthermore, exceptional costumer service.
Personalized timely service
Excellent customer service, go above and beyond!
Since the on set of our business relationship started several years ago, I have been dealing with Ms. Lien. She has demonstrated an excellent customer service and very knowledge about the insurance industry. I really appreciate that commitment to an examplarary customer service
Xpress Freight Services has had a long standing business relationship with International Insurance Center. The staff is very courteous, extremely professional and very, very helpful. The expertise and advice from the staff is always welcoming and they are always dependable.
We love working with Diane. She is very knowledgeable and humble.
Great service, with quick feedback and attention!
My agent was not only knowledgeable but made sure I understood the whole process.
It was great having a friend to call and count on to get through the process!
amables y ofrecer el producto requerido
Competitive pricing. Lien has been great over the years.
Always prompt and insightful advise!
Great service and attention
The swift response and the follow up of our concerns.
Great response time and agents always look for best value!
Very responsive, follow up, great customer service and great to talk too. I feel like I know Maria
Jose and Lien are so professional and always go above and beyond when our policies are due, to make sure we are getting the best rate
Great Job
The prompt service provided by your team.
customer service is the best , there is always somebody to help you.
International Insurance always goes out of their way to provide excellent customer service!!!
ICC provides excellent customer service
My prior insurance with a different agent within days was going to be expired. They work hard and within days I was insured in two houses. They did a great job good price and prompt service
You are always available and have come through for me when needed.
You shop other options without asking and try to get me the best deal for my money. I appreciate that.
Speed - accuracy’ and professional
Maria Fisk is very knowledgeable in her area of expertise and always reachable when we have questions. We have been a client of International Insurance Center for years and recommend IIC for business and residential insurance needs.
Please call me about better coverage thanks
Bill
305-613-8227
What would i really do without you all?? you are always there for me !!!!
Good friendly service with attention to detail. No question goes unanswered.
Service
Commitment to help a customer
Maria is amazing. I had what I thought was an emergency (which wasn’t), and Maria was quick to jump in and assist quickly anyway. Thank you!!!
My insurance Agent: Blake Cabassa Reduces my homeowner's insurance policy by $1,500.00. Awesome job!
In All The Years Doing Business With International Insurance Never Have Any Problem. All The Staff Are Firts Class, Very Professional , With Plenty Of Knowledge And Up Today In Regulations.
Thank You
The company had been responsive at time. And patient with me as a senior. I appreciated
You always respond quickly to any questions or requests.
The reminders I received and the assistance were professional.
First you good friendship and second your professionalism.
Excellent service, all associates are knowledgeable and insightful, sound advice and piece of mind.
Excelent customer service!!!!
She was a professional manner with my questions.
Great personal touch and efficient-thank you
We have several insurance polices with ICC and Maria and her team are always available to answer any questions that may come up. The truly personalized service we receive is lost on many big companies these days. Keep up the good work.
Jose is a great and knowledgeable insurance agent! Made the process easy and I felt comfortable with my decision on my home insurance.
Had a recent request and it was handled promptly.
Honest , professional, responsive, helpful
SERVICE
Customer service is excellent. I am always called, texted, or emailed promptly when I have a question.
Quick response, friendly and courteous. Policy found to suit our needs.
Quick and accurate responses to my questions or problems regarding my insurance coverages
Lien has been great!
Promptness and kindness
Very professionals, quick response to everything.
International Insurance has great representatives and have always responded in an expedited manner to any and all of my concerns.
Jose Ortiz and his staff are great to work with and they are on top of everything!
Return phone calls quickly. Very helpful, knowledgeable and friendly.
International Insurance customer service is excellent!
Always appreciate Diana's knowledge and follow up. I always feel that she has brought to the table the best options for what I need/want.
ICC provides fast and great service and prices are very competitive. Best insurance company I know particularly for commercial properties.
Dear Eddie;
We have been doing business with International Insurance for as long as I can remember.
Your SERVICE has been extremely gratifying. Diane and Blake and everyone at your office have been very professional and always taken excellent care of us. Even all my business insurance I do with you. I do get a kick of telling other Insurance Brokers that have asked about our needs that when HELL freezes over we will change from International Insurance, this way they never bother us again !
Congratulations on your success and great team you put together!
The right small things, answering the phone and responding to emails. Believe me that is a big deal thanks
very professional
Immediately taking calls and answering e-mails, and addressing all our insurance questions and needs.
We have been in business with you for past 25 years. We really appreciate your service and prompt response. Keep it up.
Jose's service it's outstanding! Always very helpful!
Quick response to any questions or concerns! very Proffesional
IIC is easy to work with, very helpful in getting copies of records and updates on coverage. For close to 20 years we have insured up to five commercial properties at a time through IIC, and because of the great service and reasonable prices, we have remained loyal customers of IIC throughout.
always ready and able to help with quotes and any questions we have
Follow up by your representatives. Being proactive in getting best priced products on the market
Everyone there is friendly and goes out of there way to make you happy.
The owners buy me wine and take me fishing on their boat.
Every time I called I spoke to a live person; not an automated service. Great communication and very professional.
I have been with you guys for over 20 years. You have always done a great job for me. Maria n Diane always look out for my best interest. Thanks for always helping me out. You are the best.
Very professional and pleasant demeanor. Addressed all my concerns and met all my insurance needs.
Quick answers with any questions I’ve ever had.
Diane's knowledge and expertise makes us feel that she brings only the best options to meet our needs and makes us feel valued.
Everything was done sooner than promised and better than expected
I don't have to worry with my insurances as they are all renewed on time and with a good price. When I need some advice about insurance I get it all from just one source.
Always make It a point to personally contact policyholders when expiration dates are approaching and do so in a polite and professional manner. Thank you
We have been working with Mr. Jose Ortiz and the wonderful staff and International Insurance Center, Inc. for many years. They have always provided excellent customer service and and found the products that best suits our needs.
International Insurance Center, (IIC), and its personnel have treated us with respect and honesty. The company is reliable, quick to respond when questions arise, and sought out the best coverage and value for our property at the most reasonable premium available in the market place. I would not hesitate and have not hesitated to recommend IIC.
10 out of 10 all day!
Son muy rapidos y efectivos
The agent went out of her way to make sure we were covered for the new hurricane season and all documents were correct and accounted for.
Prompt, professional and courteous service and support.
always helpful and patient in explaining the coverage
You guys are always very quick to respond, and someone always seems available one way or another to help out when necessary. The work done is professional, quick, and most importantly it's done right the first time. You guys are always on top of your game!!
International Insurance has been a great business partner for many years for our school. Jose and his team are customer focused, highly responsive, and go "above and beyond" meeting our insurance needs. Simply put, they are excellent to work with and I highly recommend International Insurance.
always looking out for our best interest and getting insurance at a affordable price
Excellent, friendly customer service
Lien is very knowledgeable and personable.
What you do right is have Diane Garcia as an employee, she's terrific.
Service was great. A pleasure working with IIC.
You are always there to talk to when we have questions or need answers to our Insurance needs, personal and business. Consistency in customer care and service always ensures a long lasting relationship.
You were very helpful when I had to get a time extension on my recent roofing problem
Nice customer service
For me the most important thing is that your agency still has that personalized service that most places now days have lost.
Excellent customer service, very responsive.
Found good prices
Prompt with renewals and they Shop for best premiums
Caring for your customers
Everyone there is always eager to help. You take care of everything, including helping resolve problems with carriers. It is a good feeling to know that you are only a phone call away! Thank you.
Tell Ed that I want to go fishing.
Professional and immediate service!
Very professional and knowledgeable staff. Always available and ready to help.
Jose and Lien always go out of their way to shop for the best value they can find! Thank you!
Great team at your office. It doesn't matter who I speak to, they are always professional, cheerful and very helpful.
good email communication and follow -up
International Insurance is the best!! They handle my home and business insurance for more than 25 years. Always pleasant to deal with, answering questions immediately and getting the best deals. Great staff and I highly recommend!
Wonderful agents. Always professional. Quick response and looking for your best coverage.
The staff is always there to help when I call.
you always do a timely and thorough job.
best customer service, offering quality and best plans in the market...
Provide options on insurance and spend the time to answer questions with confidence and accurate information
Delivered on a reasonable price and good hurricane coverage with A rated insurance company.
Always available to answer any questions, doubts. Customer care professional , great communication with any doubts, etc. I will highly reccomend you anytime. Thank you for all you have done for making choosing home owners insurance simple.
your customer service is outstanding!!!
Lien is very helpful.
Excellent customer service. Very prompt response.
Attention, professional, fast, team always in good mood when call.
I have recommended Jose to many of my family and friends, his service is great!!
Personal service
Great customer service. Diane has been a blessing. Always eager to help. Prompt responses. And most importantly she listens and gives me the best price for the product I requested
The problem is always taken care of.
You guys always answer the phone and find solutions to the problem at hand!
International Insurance handles all our insurance needs. Our agent does her homework prior to our policies’ renewals and provides us with options available in the marketplace with pricing. Staff is attentive and understands our changing needs.
Excellent communication. Answer questions quickly and easy to get a hold of.
Diane has always been attentive to my needs. She always takes my calls, and makes me feel as if my Business is important.
Everything is always done correctly and quickly.
you have always provided me with exceptional professional service
I have used International insurance for both Business and personal going on for about 6 years now. All agents and service reps have been extremely attentive and fast. Policy quotes come back quickly and premium prices are reasonable. They have also been able to find me policies that other agencies were not. And that's worth a lot to me. I give them 4 thumbs up
Customer service and response is always in time. We really recomend You As a Company.
good attention to details!
You guys are reliable and stay on top of things.
International insurance folks treat us with respect & dignity. We are a very small community & they send advance notices & take time to provide explanations when we have questions. Also they search for the most economical pricing since we are so small which helps our community a lot. We love the personal touch.
Very responsive and attentive to our needs
You've been a real source of information and insight for all of our insurance questions and needs . . . and a very good team.
Excellent customer service! Best agent—Blake Cabassa
You found the best coverage and price for me when last insurance decline to do more business in Florida, also recomend a check of my house to see if apply for greater discount
Fast and professional service with good rates
Prices very competitive and most of all, always very kind and efficient assistance. Great job! Lien has been wonderful!
There’s always somebody there to help you and answer your questions....
Your office is very well run and Elena Arias who handles my account is wonderful!
Diane gave me options for me to make the best decision.
I have had great help whenever I called.
excellent personal service, and quick replies on quotes and certificates.
I worked with Diane and she was amazing,. She was available and very helpful in guiding me through the process of acquiring homeowners insurance. Additionally, she also communicated very effectively with my lender. I also felt she was looking out for my best interest.
Friendly, informative and affordable
Great customer service. Treat everyone like family.
Excellent service
Quick answers and good service
Excellent customer service and support.
Professional service with a smile competitive pricing always looking out for my best interest returns calls when prompted rep is a dandy good fella.
Lien is always very quick at answer emails and providing whatever paperwork we need to deal with the bank or Citizen’s.
You handle all our insurance needs and are only a phone call away!
You were there when I needed to be insured, quick and with no hassle.
Best Team ever, not only for their expertise, they are always very responsive and willing to help!
Excellent company, Jose Ortiz knows what he is doing
Very good service, very good attention.
I have been very pleased with the service I have received
Price! Need I say more?
Professional, knowledgeable, friendly, customer oriented; goes out of way to find best + cost effective products for needs. Been customer for 40+ years. Highly recommend
Any concerns about our insurance,we turn to International Insurance for the answer.
Prompt, professional and courteous service and support.
Quick responses!
Angie provides us with competitive pricing and great customer service.
Accessibility, Professionalism
Excellent customer service
I had my home insured with Intl Insurance Inc. for 15 years and very happy with the service. They always find the best insurance quotes in the market. Jose Ortiz and his colleagues are very professional and have always tracked me down even when I’m in Europe. I highly recommend them.
I'm very impressed with everyone's efficiency, professionalism, cooperation and friendliness. It's always easy to talk to anyone and resolve your issues.
Prompt response to inquiries. Professional and comprehensive insurance.
Dealing with Angie has been nothing but amazing. she has always been beyond professional and prompt with all our needs. She has been absolutely wonderful to deal with and we could not ask for anyone better especially when it comes to insurance needs. I would fully recommend Angie to everyone.
Great help from the team. Angie and Blake assist us with our needs.
Efficiency
I don't have to call often, but whenever I do, Lien is always very nice, helpful and polite. We need more Lien's in Miami =) -Idis-
We really appreciated the prompt and very efficient and professional service.
Everytime I asked for your services, your representatives always provided it with quality and fast.
Ed and his team give us a great service. Unique !!! Thank, You.
Help in keeping policies and correspondence with insurance companies up to date.
International Insurance Center took the extra steps and personally visited our new property to confirm the best possible coverage. Stephen Benjamin
Taken care of all our request in time. Thanks.
You have always presented options with full explanation of relevant information helping me in making a decision.
You are very service orientated and will act right away when something is needed. You provide the price for the products. You make sure the companies you represent are in good financial support in any need of paying claims. Do not represent cheap companies. Quality is important for you.
Jose Ortiz is outstanding.
Fantastic staff! I switched my insurance for our 2 cars and golf cart bc I saved 1,100/year elsewhere.
I have been doing business with Jose Ortiz for nearly 3 decades. By far he is the most resourceful Insurance Agent I've met in my life. Thank you Josechu. Jose Borda
I can recommend you because you offer the exact policy that we need.
I have been your client for over 20 years and the reason is simply the fact that you are always looking out for my best interest and the service I have received is impeccable.
Knowledge of the insurance product , and the options they provide . However the most important part is the customer service which is excellent .
When I needed affordable home and hurricane coverage, you found it. All you do for me has been excellent and cost saving.
You are all always there when I need help and have questions. The representatives I've talked to are courteous and are willing to help.
good company, good people...honest and professional!
I've been doing business with your company for a few years!!!! They always have been there to help me, very professional!!!
I have dealt with International Insurance and their staff for many years now and could not be more pleased. Everyone has always been courteous, polite and very efficient. I always get to speak to a live person and everything is always dealt with in a speedy and professional manner. Dealing with companies as such in today's market is a rarity. So with that said I will always afford all of my business with International Insurance and will continue to recommend their services to my peers.
Amazing group. Best insurance team. Really great counsel. Would recommend to anyone.
Your service department is top notch. When you call them and they say they will call you back they always do. That is very rare today. Continue your great work.
We've been using International Insurance since 2002. It has been great dealing with the company and that is why we continue to do business with them. Our Rep Maria Fisk has been awesome! NVJ Multiservices, Inc.
Everyone at International Insurance Center has always demonstrated courtesy, knowledge, professionalism and promptness in handling all of my insurance needs. It is so important to know that you can place your trust and know that you can count on them. Thank you.
You have always the service that I expect and kept me up to date on renewal dates and helped me avoid cancellation of policy
Always responsive and following up.
Excellent service
Prompt email's answers - Assertive information We are a pretty new client, so we have to experience more your services to say more in the future.
You keep me informed.
Helped us to secure property insurance coverage in an efficient and timely manner...great service.!
Great service and follow through
It is always great contacting you, I never have to leave a message and if I did I receive a call back right away. Any issues I have had with my policies, you are great in helping me resolve the issues. It is always pleasure speaking with you and I would recommend you to anyone.
You always listen and are ready to look for the best option to help us, Thanks!
You have always kept me up to date on renewal dates and helped me avoid cancellation of policy
Good service and support
Your service is excellent and your willingness to work for your clients needs.
Easy to communicate with and prompt service. Very courteous personnel in the office!
You have been very patient and helpful when I call to ask questions. You have always given us very good deals as well.
Your help, Lien... always fast and clear.
We always get excellent service and turnaround time. You and your staff are extremely knowledgeable and always take the time to answer all questions and give detailed explanation.
Always there to answer questions and give me what I need for running my business. Everything is done within the day I ask and always willing to go up and beyond for anything! Maria Fisk and Lien are amazing!!
I have been with your company for years and I have not changed Insurance agencies because of the great service I have always, always gotten from Lien, always so professional and helpful and always worries about her clients.... she is an exceptional employee to your company. Isabel Santiago
You and your staff are always available to us for anything and everything. Professional, polite and knowledgeable, IIC offers a combination of quality products, service and reliability that is not available anywhere else. I would highly recommend IIC to anyone looking for insurance, or any product they offer. Robert Benezra, President, Palm Chefs, Inc.
Prompt help, always. Knowledgeable in the insurance field. Helped us tremendously since we've been using them.
Very professional
Lien Otero, since the first day, was very professional; she always has been there for all of our questions, concerns and requests helping us with all issues related to our home insurance. It has been a pleasure doing business with her.
very professional work
Always match Best Insurance Companies that fit our needs.
You are personable and detail oriented. You find the best prices without compromising quality.
Your agency is totally responsive to my needs and any questions I might have.
We have had a 20 year relationship with IIC and they have always taken care of our Insurance needs, property, automobile, liability, cargo Insurance, Surety bonds etc. I highly reccommend their company.
I must say working with my agent Diane at International Insurance Center has been a pleasure. She goes above and beyond to make sure I have the best quotes and from reputable insurance companies to select. Since I started with IIC I haven't looked elsewhere as I am very pleased with the service. I can call Diane anytime and know she will check into my question and get back to me. Thanks Diane for all you do
International Insurance has been our insurance agents for our commercial properties for over 15 years. They are professional, knowledgable and a pleasure to work with. We highly recommend them.
IIC is a great resource for any type of insurance. They listen to your concern and find the right insurance product for you.
Your personal attention and ability to take care of any and all matters and concerns.
Jose Ortiz has always been there to answer my questions and give me good advice.
Lien always responds.
You have always been there for my insurance needs over the last 33 years. When I've needed a certificate of insurance sent out, your office had it out within minutes. Phone calls and messages were reminding me of any pending dead lines. I look forward to continue working all of you.
You are always available for my questions on the phone and reply to my emails extremely fast. Most importantly, you are looking for the best insurance option for my family. Thank you
Great Service!!
My representative makes all the difference...i like knowing that she is taking care of me and i do not need to worry about my insurance.
International insurance has been my insurance provider for many years and I feel confident that at all times they have looked for my best interest when selecting insurance companies and explaining to me any changes on the policies.
Don't know what I would do without you guarding my back always.
Always professional timely answers
Everytime we have called with questions, or problems, youve always answered and helped us with our issues in a great satisfactory way.
Lien is always helpful and very knowledgeable. She is a great asset to your company.
1. Great customer service. 2. Sincere concern shown in resolving customer's issues.
Always very professional and courteous. Besides getting best quotes Thank you!
Good advice
Quick answers
Diane is very professional and helpful.
Lien is a great agent. She takes the time and effort to make sure you receive the best coverage at the greatest price. She is an agent that services her clients first, not for the best reward monaterally for herself. I will recommend her anytime.
Excellent service. Very detailed oriented. Very professional.
We receive good service and quick attention from our agent.
Diane Garcia is very knowledgeable, friendly and always there when you need her. Fantastic service!
Great customer service. Quick response
You went out of your way to come to my home on a WEEKEND, to remind me my policy was expiring! What service. Thank you Jose for all you do for us! Debi Delgado
My Rep Lien Otero is always accessible and available to take my phone calls to address my insurance needs.
I have recommended IIC without hesitation for years. I use you for all of my personal and business insurance needs. Always available and professional. It's a true pleasure doing business with all of you!
Our contact with Lien is always professional and customer oriented.
I've been a customer of International Insurance Center, Inc. for many years now and I've been 100% satisfied at all times, specially when I received attention and service from Lien Otero-Glassman. To me, she is the very best. Thank you. Antonio Lage Jr
IIC, through the work of Jose Ortiz and Lien, have provided me with several different types of insurance - homeowners', automobile, umbrella, etc. With each policy they have tried to get me the best coverage at the lowest rates, and when they have not been able to get the lowest rate they have honestly told me so. Every request of mine has been immediately responded to. I could not be more pleased with the service I have received over a period of many, many years.
International Insurance provides the best customer service and always goes the extra mile for any of your needs. They are very trustworthy and always look for the best rates. We have an undefined comfort level and know our best interest is important to them. Wouldn't change!
If I needed any info by phone or email I have always gotten the right answer and solution by your friendly staff.
I have been dealing with IIC for 20+ years, I have always been able to get in touch with you, or had calls returned promptly and questions answered when I needed info. The level of service has always been above & beyond. I've never once thought of going anywhere else, where would I get treated this good??
International Insurance has always gone above and beyond to find the best insurance with the lowest rates for our family. They are very responsive and accommodating to our questions.
Manage account with excellence, very accurate and priced correctly. Response to inquiries are precise. Resolve any and all situations that may arrive. In all an Excellent Insurance Agency!
Your teams customer service and professionalism is above and beyond what is expected. Ed and Blake even took the time to visit us at the shipping port site, to make sure we had all angles covered and understood thoroughly what we were binding. Their knowledge and expertise in insurance is hands down the best I have ever came across! Highly Recommendable!
Best home insurance prices. Lien is very professional and always ready to answer any question we might have.
Lien has always represented this company with the greatest professionalism . All of my insurance needs have always been met for the last 20 plus years. Thank you Lien
Customer service is your best.
You have provided my NVOCC bond for over 20 years. Good exprience with Blake recently in getting Workers Comp Insurance... I will contact you shortly for Vehicle insurance.
Always there when I need something answered and always take care of issues immediately. Friendly staff and always helpful
Always professional and prompt
Friendly and caring, and very professional.
Always provides timely response and follow up for questions and requests; great customer service!!
Personalized service by providing best priced options.
Excellent service
Lien has been proactive at handling renewals as well as searching for options to the Citizens policies, providing us the options to make a decision.
I was very happy with the way you handled my claim after the flood of our house due to Hermine. You were responsive when I called and resolved the issues I had with their payment for our loss quickly and efficiently. It made a huge difference in our peace of mind knowing that you were there to help us during such stressful times.
First of all, all my best wishes and many successes for 2018. The service you offer is very good, the customer service is excellent. As for the rates they are very good. Thank you very much, many successes!
The service is always prompt, and attends to customers asap.
IIC made it very easy for us to handle our coverage needs. The information was thorough and we were made to feel as if we were their only client.
Outstanding customer service.
Great and fast attention to matters when dealing on the phone or by email with our agent.
Always being readily available to answer any questions that may come up.
The personalized and quick response from Jose Ortiz and his team.
I am very satisfied with this company. Works professional and makes the best support to the customers
Great company!....service has saved us lots of money on insurance by doing the legwork and getting us good coverage at the best prices.....Pat and Brion
VERY GOOD CUSTOMER SERVICE AND ALL MY PROBLEMS RESOLVED.
I have always received courteous and professional service. I can call at any time and recieve help. Always helpful.
nice, very good people
Your service is professional, efficient, and most importantly - kind and personable.
I was storied sometime ago, when Lien Otero called to say another insurance company was offering cheaper rates. For me it was a sign that you value your customers.
Very responsive.
Wonderful company to work with. Always helpful and service could not be better.
I really like the way Maria takes care of us always on point thank you
Many many years with care, very professional, Rapid response, and taking care of any problems.
Care for customers, best outcome and coverage.
Always prompt, courteous and efficient service.
All great Keep up the good work and Happy Holidays
Me informaron siempre en avance de posibles cambios en pólizas y mis opciones, y me ayudaron en todo lo necesario!!! Gracias
I've always received personal and quick service.
GREAT CUSTOMER SERVICE THEY ARE THERE WHEN YOU NEED THEM .
I've been doing business with your company over 25 years and you've always been there for my family and myself. You have always been loyal and go above and beyond for us.
We can talk to persons when we call. None of these Press 1, Press 2 etc. that is so annoying. Calls are returned promptly and issues dealt with efficiently. Questions are answered and advice given to assist us in getting affordable Insurance coverage.
Excellent service at competitive prices. Pleasure to do business with a qualified and professional team.
The customer service skills of the staff is excellent. I usually get a response quickly.
You and your team were very responsive, and timely, which is very important to me. You also, were interested in my account, and were clear and thorough in your work. can't ask for more!
My questions are always answered in a timely manner; great customer service!!
International Insurance center has been servicing my insurance policies for several years now. They have a wonderful staff, competitive prices, and always get back to me with any questions or requests I have. Thank you IIC!
I have been with International Insurance Center for several years and I'm extremely satisfied with the services that I have received from this agency.
Very helpful especially Lien. Very happy with their service...thank you!
Friendly, helpful, informative, competitive prices and trusting!
Received terrific quotes on homeowners coverage that could not be matched.
Your service is always professional, with courteous prompt responses. The online system is user friendly and easy to use. Last but not lease by any means, your rates are very competitive, well below other companies.
I think that the personal attention and more importantly the attention to details while discussing any insurance matters with my agent, Jose I. Ortiz, is always of great importance, and I appreciate that. Should consider cloning him. Thank you MR. Ortiz for what you do and merry Christmas to all!
I LOVE THIS COMPANY THE CUSTOMER SERVICES IS GREAT
International Insurance helped me to get my house insured and protected at an excellent rate. I was able to save money and keep the compliance with the mortgage company requirement. The service provided was professional, it put at ease during the process, with the reassurance of covering my needs and taking my worries away
What great service! Always return calls very promptly and follow up with questions very quickly.
Your agent helped me find the best coverage on my home insurance.
I would like to personally thank Lien for all her assistance in my insurance needs. She has always been courteous and professional. I highly recommend International Insurance Center for your insurance needs.
the best service !
Blake and all the staff at International Insurance Center are very responsive and customer service oriented. They are very professional and knowledgeable at what they do. I highly recommend them!
The whole IIC team is very responsive ALL the time, organized and helpful.
Lien is so easy to work with and a true pleasure. Always ready to help.
I can always count on Lien to take care of whatever I need.
Very professional and responsive.
Maria and Lien. They're on top of everything that is important to us.
huge spectrum of carriers, knowledge of the carriers requirements. huge spectrum of clients personal & commercial. IIC staff will always try & fit carriers & clients to compliment each other.
All of my requests have been handled with one phone call. I have never had a problem with my insurance that you couldn't help me solve.
I have been with International Insurance for some time now with Lien as my agent. I have nothing but good things to say about her. She has not only been professional but also friendly and always has my back. I am looking forward to many more years to come with you. Thank you for your service.
Excellent service
Fast Response Options explained clearly Good Follow up Nice, gentle and patient agent Took the time to see my case and recomended me the best option according to my needs and my budget. Been with geico for 5 years and though they were good.........you are better
Prompt, informative, always looking out for us. Many Thanks!
Always getting back to us promptly.
I have been insured with International for 13 years and have dealt with Maria, Angie and Lien. They have ALL been great to deal with and always answered my questions and/or concerns promptly and professionally...
Always helpful to provide the right coverage for our commercial properties.
Very prompt, knowledgeable, and responsive information to support needed coverage with competitive pricing.
Have been satisfied with your service for many years now
Lien, You have given us competent, professional, and friendly service. You answer my questions in every detail that I need. You are much appreciated. Thank you. Edith
You are always there for us to help with any changes or additions we need.
All the process was very clear, straight and quick.
Very competent personnel.
Everything. Honest, knowledgeable and professional.
We always get prompt cheerful and professional help from our rep, Elena.
Great personal attention that lets nothing slip between the cracks as to coverage or expiration date, etc., they truly have their customers in mind. Bruce Wilson
You were the only company that was able to help me getting workers' comp insurance for my Company. Before speaking with Blake, I called about 10 other Companies that were not willing to take our case, even when they were supposed to work with FWCJUA policies. Blake was always extremely helpful and patient and guided me throughout the entire process (which was long and tedious).
All requests are taken care of in a very fast manner
Is my right partner for the last 20 years and always has the right product for our needs
Always there for answers , quick response
You did correct in selecting your staff, all very courteous and attentive specially Ms. Elena Arias. It is comfortable to be your customer.
GREAT COMPANY WITH EXCELLENT PEOPLE YOU CAN TRUST TO BE FAIR AND TAKE CARE OF YOUR INSURANCE NEEDS !!!KEEP UP THE GOOD WORK!!!
We are partners since 1995 and both companies have grown together , we say we are partners because when you have a good vendor that provides you with good services, both companies can grow together . that's why when a new insurance agent comes to my office i always give Ed the Phone since he is in charge of our insurance policies . THIS GIVES QUALITAS MORE TIME TO CONCENTRATE ON OUR BUISNESS!
Great customer service and competitive pricing. IIC is our insurance agent of choice for multiple commercial properties throughout Miami-Dade and Broward Counties.
Their customer service is knowledgeable and always willing to help. Over the past 17 years with International Insurance, i have always been treated fairly and they are always willing to work with the client.
International Insurance Center, Inc. goes above and beyond any other insurance company that we deal with to make sure you are taken care of immediately and handled with the professional personnel you wish every company had. I would highly recommend them for all your insurance needs. Nancy Williams Executive Administrator with The Retina Institute of Florida
Prompt friendly service
I have been protected by International Center Center for more than 10 years and they are what you can call “ a piece of mind” Paulo Carvalho Astec Logistics Miami FL
I really like International Insurance. They never miss a deadline. Even when an insurance company makes a mistake, they catch it before I could. I have had Citizens send me a bill 2 days before it was to be late. International Insurance caught it before it was a problem. Mike Catalano
I refer others to you all the time. Reminding me is ok but not necessary. You're a great company. Maria and Lien are fantastic.
Thank you for the service!! always a pleasure dealing with Mr. Ortiz and the ladies!
When you’re purchasing insurance, you don’t just need a salesperson- you need someone you can trust. Someone who will ask the right questions, provide a reasonable solution, and actively build a relationship over time that allows you to make the right decisions. Diane Garcia and International Insurance are exactly that. I highly recommend them for all types of insurance. They have been a valuable resource for me and my family.
Have been doing business with IIC since 1994 and have always received the best of service for our cargo insurance needs. Angie and Blake are a pleasure to work with. Totally recommend IIC!
I'm very pleased with the professional service that I always receive. They are always there to help me. I would recommend them to all my friends.
You have a great staff. Always very attentive to detail. You guys are second to none in providing exceptional service!
You guys are very fast, polite, very good attention and high qualification. About Price i think we are in good hands. I am not looking for more quotes. We trust you guys are giving us the best.
Timely response, very personal attention. Honesty. When International Insurance cannot provide us with the product we needed they recommended we searched elsewhere that is rarely seen.
Services #1
You came in when we needed a solution, offered valuable advice, and have been available when we had questions or issues as we went along, which we greatly appreciate.
This agency goes above and beyond for their clients.
I think you have the most professional and helpful staff of any business I have ever worked with. It is always a pleasure to talk to anyone in your office, no matter what the issue or the question is. Keep up with the good work.
Prompt response and lower premium.
Great attention from all the staff at International Insurance makes the difference. They are always willing to work with the client’s busy schedule which makes them number one in my list. It’s all about service and attitude and looking to provide the best quotes in the market.
You have great employees. They are always professional and go out of their way to be helpful.
International Insurance has been there for me to answer any questions I have regarding my personal and business policies in a timely manner.
Easy process, thanks!
If I have any questions regarding my insurance wether it’s personal or business they are very prompt in all my questions.. definately Very Happy with the service!!!
Processed my application quickly.
Always responding to the clients’ needs
Always followed up with me and assisted with answers to my questions
I have been a costumer for along time. If for whatever reason I forget about my Insurance renewal, or payment they always call me so I don't get a penalty or cancellation of insurance. They are always helpful and friendly.
Customer service is excellent. Every time I contacted the office, they answered my questions and provided the service requested.
You keep us right on track with changes to policies, forms that need to be completed etc. Thank you!!
You all are good people....and good friends!
You have been very helpful and cordial. Thank you.
High level of professionalism and integrity. They offer a wide variety of types of insurance so you can consolidate commercial and individual policies with one agency.
I liked the quick responses I received to all my questions and concerns. And that I was able to finalize what I needed right away.
great communication and support
The service provided by Jose Ortiz and his colleagues is second to none. Alaways available to answer any questions, always returns phone calls promptly, always professional and extremely knowledgeable on all insurance matters. I am a very happy customer and recommend him to every one, especially my clients.
Always a pleasure to deal with everyone at International Insurance Agency!!!
Always prompt in responding to and answering my questions, and always courteous
IIC is great to do business with.
I feel well taken care of when I get a quick response and solutions to calls and requests from my representative.
Always responsive and keep me on track.
I have done business with INTERNATIONAL iNSURANCE FOR OVER 25 YEARS AND I HAVE RECIEVED NOTHING BUT PROFFESSIONAL , FAST AND CORTEOUS SERVICE AND ADVICE I would not change you for anybody !!!!!
Very helpful in providing answers and always return phone calls timely. Great customer relationship!
They respond immediately.
Timely reminders, very professional practices, and great customer service
Incredible customer service. They treat you like family.
It is a very reliable company, the employees are very nice and they go out of their way to help you the most!!! I have been doing business for years and had never had any complaints!!! I will personally recommend this company!! Happy Customer!!!!
When I was in a bind finding homeowners and wind coverage, you found a great policy. On followup years, even better policies. I could not ask for more.
In my 10 plus years dealing with the staff at International Insurance Center, I have always found them to be very helpful and courteous. They are always ready to provide the necessary advice when requested and I can always rely on their service and expertise
I get the help I need every time I call. There is always some body to answer my call and I get answers in a timely manner.
You guys are always available to help us with any inquiries 🙂
Your staff is always courteous. Plus they prepare quotes very quickly. They answer the phone quickly too and respond to emails on time. It Is all good!
They help me any time I request it.
Customer Support is best quality. Agent answers his calls promptly and his guidance is on point.
Always courteous, friendly, knowledgeable and professional. It's always a pleasure dealing with a company and it's staff that are well versed and personable.
Constant communication and follow ups. ........Plus, I have a crush on Blake Cabassa 🙂
Prompt responsiveness to insurance needs plus follow up.
